Korsan Ltd
Our website address is: https://korsanltd.co.uk.
Korsan Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and securely, in compliance with the UK GDPR and the Data Protection Act 2018.
This Privacy Policy explains what personal data we collect, how we use it, and your rights as a user of our website korsanltd.co.uk and our cleaning services.
Who We Are
Korsan Ltd
6 Puttenham Close, Watford, WD19 7BJ, UK
Email: mariana@korsanltd.co.uk
Phone: 07584 438 334
Website: https://korsanltd.co.uk/
We are a provider of domestic and commercial cleaning services across London.
Information We Collect
When you:
- Request a quote
- Fill out a booking form
- Contact us by email or phone
- Subscribe to updates
You may provide:
- Name
- Email address
- Phone number
- Service address
- Details about the cleaning service required
- Payment information (processed securely by third-party providers)
B. Data Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies (for analytics and website performance)
We do not use this information to personally identify you.
How We Use Your Information
We use your personal data for the following purposes:
- To provide quotes, confirm bookings and deliver cleaning services
- To communicate with you regarding appointments or enquiries
- To process payments securely
- To improve our website, services, and customer experience
- To comply with legal obligations
- To send service updates or offers (only with your consent)
We do not sell or share your data with third parties for marketing.
Legal Basis for Processing
We process your data under the following lawful bases:
- Performance of a contract – to provide cleaning services
- Legitimate interests – to improve our services and respond to enquiries
- Legal obligation – record keeping for HMRC, tax and invoicing
- Consent – for marketing communications
You may withdraw consent at any time.
Sharing Your Information
We may share your personal data with:
- Trusted contractors who help deliver our cleaning services
- Payment processors (e.g., card providers)
- Website hosting and analytics providers
- Regulators or authorities where required by law
We require all third parties to comply with data protection legislation.
We do not share, sell or rent your data to any third-party marketers.
Data Retention
We keep your personal data only for as long as necessary to fulfil the service you requested and to meet legal, accounting or reporting obligations.
- Service and booking records: kept for up to 6 years (standard HMRC requirement)
- Enquiries: kept for up to 12 months
Cookies & Tracking
Our website uses cookies for:
- Essential site functionality
- Performance and analytics (e.g., Google Analytics)
You can manage or disable cookies through your browser settings at any time.
Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Port your data to another provider
- Withdraw consent at any time
To exercise your rights, contact us at:
mariana@korsanltd.co.uk
We aim to respond within 30 days.
How We Protect Your Data
We use the following security measures:
- Encrypted website (HTTPS/SSL)
- Secure payment processing via trusted providers
- Restricted access to personal information
- Regular security reviews and updates
Despite these measures, no system is 100% secure. We take all reasonable steps to protect your data.
Third-Party Links
Our website may contain links to external websites.
We are not responsible for their content or privacy policies.
Updates to This Policy
We may update this Privacy Policy from time to time.
The most recent version will always be available on our website.
Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Korsan Ltd
Email: mariana@korsanltd.co.uk
Website: https://korsanltd.co.uk/